Customer Loyalty Reward Programs
Free Shipping Policy
We offer Free USPS Regular Mail shipping for all orders over $25.00! We also offer you a discounted USPS Priority Mail option to choose from, should you want your order delivered faster!
Yarn Winding Service
When you check out, you can specify whether you want us to wind your yarn.
We complete this service at NO ADDITIONAL for in-store purchases or in-store pickup. We may charge a nominal fee for orders shipped via USPS Regular or Priority Mail.
Quality Yarn Policy
Unlike the majority of other retailers, we do not uplift or otherwise artificially inflate MSRP pricing in order to give the appearance of 'Huge Discounts' and then charge you more for uncompromising quality handling and shipping.
We do not sell used or previously stocked and handled "close out" yarns.
Quality Shipping and Handling for Fiber Arts
We are obsessive about quality. We always pack yarns into strong plastic bags, sealed, to ensure that they arrive dry, regardless of weather conditions along the way - or at your front door!
We only send via USPS Regular or USPS Priority Mail.
We recommend using our USPS Priority Mail service as this ensures a higher degree of shipping discipline that ensures that your order doesn't 'get lost in the mail' or arrive later than you would expect.